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How can my client invest in an NS&I product in a SIPP?
Not all NS&I products can be held in a SIPP, for those that can, your client will have to apply via the Trust Application form (paper form only currently). Before recommending NS&I investments we suggest you check that the SIPP or SSAS provider will accept them.
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How can my client invest/ deposit a large amount electronically into NS&I easily?
If your client’s NS&I account is already open, they can top up their account by bank transfer. Full details of how to do this for each of our accounts can be found on our website.
If your client wants to open a new NS&I account online with a large amount, please ask them to check their bank’s upper limit for debit card payments (we can accept up to a maximum of £99,999). If the limit is lower than the amount they want to deposit, they can open the account with a smaller amount and then make a larger deposit by bank transfer when the account is up and running.
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How can my clients transfer their money to a different NS&I account when their products reach maturity?
Your clients can open a new NS&I account using the funds from a maturing Bond – we call this ‘switching’. To switch to NS&I Premium Bonds, Direct Saver or Direct ISA, your clients can do this online by visiting nsandi.com/forms then clicking on the switching link for one of these accounts.
To switch into Income Bonds either as a new Income Bonds customer or existing customer, you should use the Income Bonds application form. Please note that the deposit form doesn’t have the appropriate sections that instruct us to pull the funds from another NS&I product.
If you need more details to switch to Income Bonds or Investment Account, you or your clients can call us on 08085 007 007.
For clients who want to move their maturing funds to an existing Direct Saver or Investment Account, they will need to give the relevant details with their maturity instructions.
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How can my client’s spouse or civil partner apply for an NS&I Direct ISA inherited allowance account?
A client whose spouse or civil partner held an ISA and died on or after 3 December 2014 will inherit an additional ISA allowance equal to the total amount the deceased held in their ISA at the date of death.
You can download and print the Direct ISA inherited allowance application form from our website nsandi-adviser.com, or call us and we’ll send you one. Your client should complete and sign the form and post it to us with a certified copy of their marriage or civil partnership certificate.
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How do I register for the FA online service?
If you haven’t done so already, you must first send us a completed Terms of Business Agreement (ToB) agreement by post. Once we have received this, you will receive an activation email within five working days.
This email will be valid for 14 days and will allow you to go online and activate your registration.
A senior representative of the firm must complete the initial registration, and they will be provided with administration rights, i.e. becoming ‘super-users’. This will allow them to add and remove additional users within the firm and determine individual access rights (i.e. admin access or standard access).
Once registered for the service, you will be able to view any mutual NS&I customer accounts following receipt of a Letter of Authority (LoA) for each client you wish to view.
When we receive a completed Letter of Authority, we will also send you an acknowledgement letter. This will contain a reference number which you can use to make client information requests over the phone. Please note that this is separate to your online log in credentials.
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